Privacy Policy

We, us, our, Company, 

First America Homes

Our website

https://www.firstamericahomes.com/

Personal information

Any information relating to an identified or identifiable individual

Sensitive Personal Information

Personal information revealing a consumer's social security number, driver's license and passport numbers, account numbers and credentials, precise geolocation, racial or ethnic origin, religious beliefs, or union membership, personal information concerning a consumer's health, sex life, or sexual orientation, contents of a consumer's mail, email and text messages where the business is not the intended recipient, genetic data, biometric information, or citizenship and immigration status

Our Products and Services

We provide information about our homes available for sale to potential homebuyers and realtors.

Contact details for our data protection officer

info@firstamericahomes.com

Category

Categories of Personal Information

Specific Types of Personal Information Collected

A

Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers)

Real name; email address; Internet Protocol (IP) address; phone number; postal code.

B

Information that identifies, relates to, describes, or is capable of being associated with a particular individual, including, but not limited to, their name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Real name; email address; postal code; phone number; information about whether your rent or own your home; information about whether you live with your family; your financial information

C

Characteristics of protected classifications under California or federal law.

Information related to personal titles, e.g., Mr., Mrs., and Ms.

D

Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)

The name of the Company that you work for to the extent that you opt to provide this information to us.

E

Biometric information

None

F

Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Website, application, or advertisement)

IP address(es) of your computer(s) that you use to connect to the Website; incoming uniform resource locators (URLs) that sent you to the Website; your browsing activity on the Website; the web browser type (e.g., Safari, Firefox, Chrome) of the browser that you used to browse the Website

G

Geolocation data

 To the extent that such information may be obtained from your device when you access the Website.

H

Audio, electronic, visual, thermal, olfactory, or similar information

None

I

Professional or employment-related information

None

J

Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (FERPA)

None

K

Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

None

L

Racial or ethnic origin, religious or philosophical beliefs, union membership, or citizenship or immigration status

None

M

Contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication

None

N

Genetic data

None

O

Processing of biometric information to uniquely identifying a consumer

None

P

Health information

None

Q

Sex life or sexual orientation

None

What we use your personal information for

Our reasons

To provide products and/or services to you

For the performance of our obligations to you under any agreements we have with you or to take steps at your request before entering into an agreement with you.

To prevent and detect fraud against you or Company

For our legitimate interests, i.e., to minimize fraud that could damage us and you.

Conducting checks to identify our customers and verify their identity

Screening for financial and other sanctions or embargoes

Other processing necessary to comply with professional, legal and regulatory obligations that apply to our business, e.g., under health and safety regulations or rules issued by our professional regulator

To comply with our legal and regulatory obligations.

Gathering and providing information required by or relating to audits, inquiries, or investigations by regulatory bodies

To comply with our legal and regulatory obligations.

Ensuring business policies are adhered to, e.g., policies covering security and internet use

For our legitimate interests, i.e., to ensure we follow our own internal procedures to deliver the best service to you.

Operational reasons, such as improving efficiency, improving Our Products and Services, training, and quality control

For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service for you at the best value price.

Ensuring the confidentiality of commercially sensitive information

For our legitimate interests, i.e., to protect trade secrets and other commercially valuable information.

To comply with our legal and regulatory obligations.

Statistical analysis to help us manage our business, e.g., in relation to our financial performance, customer base, product range, or other efficiency measures

For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service for you at the best value price.

Preventing unauthorized access and modifications to systems

For our legitimate interests, i.e., to prevent and detect criminal activity that could damage us and you.

To comply with our legal and regulatory obligations.

Updating and enhancing customer records

For the performance of our obligations to you under any agreements that we have with you or to take steps at your request before entering into an agreement with you

To comply with our legal and regulatory obligations

For our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products

Marketing our services  to:

¾    existing and former customers;

¾    third parties who have previously expressed an interest in our services;

¾    third parties with whom we have had no previous dealings.

For our legitimate interests, i.e., to promote our business to existing and former customers as far as legally permitted. Otherwise, we only process your data if we have your consent.

External audits and quality checks

For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards.

To comply with our legal and regulatory obligations

Disclosure of Personal Information We Collect About You

You have the right to know:

·         The categories of personal information we have collected about you;

·         The categories of sources from which the personal information is collected;

·         Our business or commercial purpose for collecting or selling personal information;

·         The categories of third parties with whom we share personal information, if any; and

·         The specific pieces of personal information we have collected about you.

Please note that we are not required to:

·         Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained

·         Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information –or–

·         Provide the personal information to you more than twice in a 12-month period

Your Right of Access

You have the right to ask us for copies of your personal information.

Your Right to Correct

If we maintain inaccurate personal information about you, you have the right to request us to correct that inaccurate personal information. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information.

Your Right to Restriction of Processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your Right to Data Portability

You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

Disclosure of Personal Information Sold, Shared, or Disclosed for a Business Purpose

In connection with any personal information disclosed to a third party for a business purpose, you have the right to know:

·         The categories of personal information about you that we sold or shared and the categories of third parties to whom the personal information was sold or shared –and–

·         The categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom the personal information was disclosed for a business purpose

You have the right to opt-out of the sale of your personal information or sharing of your personal information for the purpose of targeted behavioral advertising. If you exercise your right to opt-out of the sale or sharing of your personal information, we will refrain from selling or sharing your personal information, unless you subsequently provide express authorization for the sale or sharing of your personal information. Your opt-out options are enumerated in our Cookie Notice [LINK] and include a native opt-out and third-party opt-outs such as GPC and Digital Advertising Alliance.

Right to Limit Use of Sensitive Personal Information

You have the right to limit the use and disclosure of your sensitive personal information to the use which is necessary to:

·         Perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services

·         To perform the following services: (1) Helping to ensure security and integrity to the extent the use of the consumer's personal information is reasonably necessary and proportionate for these purposes; (2) Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a consumer's current interaction with the business, if the consumer's personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer's experience outside the current interaction with the business; (3) Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business; and (4) Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business –and–

·         As authorized by further regulations

You have a right to know if your sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

·         Delete, de-identify, or aggregate your personal information from our records; and

·         Direct any service providers to delete, de-identify, or aggregate your personal information from their records.

·         Please note that we may not delete your personal information if it is necessary to:

o   Comply with a federal or state law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

o   Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity to the extent the use of the consumer's personal information is reasonably necessary and proportionate for those purposes;

o   Debug to identify and repair errors that impair existing intended functionality;

o   Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law

o   Comply with the California Electronic Communications Privacy Act

o   Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent

o   Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

o   Comply with an existing legal obligation; or

o   Otherwise, use your personal information internally in a lawful manner compatible with the context in which you provided the information.

Your Right to Object to Processing

You can object to processing your personal information in certain circumstances.  The consequence of the objection is that we no longer process the personal information relating to you unless we can demonstrate a compelling legitimate reason for the processing which overrides your interests, rights, and freedoms, or the processing serves to assert, exercise or defend legal claims.

Protection Against Retaliation

You have the right to not be retaliated against by us because you exercised any of your rights under the CCPA/CPRA. This means we cannot, among other things:

·         Deny goods or services to you

·         Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties

·         Provide a different level or quality of goods or services to you –or–

·         Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services

Please note that we may charge a different price or rate or provide a different level or quality of Our Products and Services to you, if that difference is reasonably related to the value provided to our business by your personal information. We may also offer loyalty, rewards, premium features, discounts, or club card programs consistent with these rights or payments as compensation, for the collection of personal information, the sale of personal information, or the retention of personal information.

Protection Against Discrimination

You have the right not to be discriminated against by us because you exercised any of your rights under the applicable state privacy laws. This means we cannot, among other things:

·         Deny goods or services to you;

·         Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;

·         Provide a different level or quality of goods or services to you; or

·         Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Right to withdraw given consent

If you have given your consent, you can withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out based on the consent until the withdrawal.

Right to Lodge a Complaint

Without affecting any other administrative or judicial appeals, you have the right to lodge a complaint with the appropriate regulatory authority or enforcement agency, if you consider that the processing of personal data relating to you infringes applicable data protection laws.

Colorado

Residents of Colorado are covered by the Colorado Privacy Act. The Colorado Privacy Act includes the rights under the CCPA/CPRA with the following differences. The right to opt-out of certain processing is limited to processing data for profiling and targeted advertising purposes. Consumers will be asked to opt-in prior to processing of sensitive data.

Connecticut

Residents of Connecticut are covered by the Connecticut Data Privacy Act, which tracks the Colorado Privacy Act.

Delaware

Residents of Delaware are covered by the Delaware Personal Data Privacy Act, which tracks the Colorado Privacy Act.

Indiana

Residents of Indiana are covered by the Indiana Consumer Data Protection Act. The Indiana Consumer Data Protection Act tracks the Colorado Consumer Data Protection Act.

Iowa

Residents of Iowa are covered by the Iowa Consumer Data Protection Act, which tracks the Colorado Privacy Act without the Right to Correct, the right to opt-out of certain processing, and the right to opt-in for sensitive data processing.

Kentucky

Residents of Kentucky are covered by the Kentucky Consumer Data Protection Act. Kentucky Consumer Data Protection Act tracks the Colorado Consumer Data Protection Act.

Maryland

Residents of Maryland are covered by the Maryland Online Data Privacy Act, which is effective 1 October 2025. The Maryland Online Data Privacy Act tracks the Colorado Privacy Act.

Minnesota

Residents of Minnesota are covered by the Minnesota Consumer Data Privacy Act, which tracks the Colorado Privacy Act.

Montana

Residents of Montana are covered by the Montana Consumer Data Privacy Act, which tracks the Colorado Privacy Act.

Nebraska

Residents of Nebraska are covered by the Nebraska Data Privacy Act, which tracks the Colorado Privacy Act.

New Hampshire

Residents of New Hampshire are covered by the New Hampshire Senate Bill 255, which tracks the Colorado Privacy Act.

New Jersey

Residents of New Jersey are covered by the New Jersey Senate Bill 332, which tracks the Colorado Privacy Act.

Oregon

Residents of Oregon are covered by the Oregon Consumer Privacy Act, which tracks the Colorado Privacy Act.

Rhode Island

Residents of Rhode Island are covered by the Rhode Island Data Transparency and Privacy Protection Act. The Rhode Island Data Transparency and Privacy Protection Act tracks the Colorado Consumer Data Protection Act.

Tennessee

Residents of Tennessee are covered by the Tennessee Information Protection Act. The Tennessee Information Protection Act tracks the Colorado Privacy Act.

Texas

Residents of Texas are covered by the Texas Data Privacy and Security Act, which tracks the Colorado Privacy Act.

Utah

Residents of Utah are covered by the Utah Consumer Privacy Act, which tracks the Colorado Privacy Act with a few exceptions. The Utah Consumer Privacy Act does not have a Right of Correction or an opt-in prior to processing of sensitive data.

Virginia

Residents of Virginia are covered by the Virginia Consumer Data Protection Act, which tracks the Colorado Privacy Act.

Contact address

1401 Woodlands Parkway,

The Woodlands, Texas, 77380

Contact email address

 info@firstamericahomes.com

Contact telephone number

713-897-8986